By using our site, you consent to our privacy policy, which outlines how All-Pro Heating & Cooling uses and protects any information you provide while using this website. If you provide contact information (phone, email, mailing address, etc.), you are authorizing us to contact you. You may opt out of communications by clicking unsubscribe in emails or replying “STOP” to text messages.
Our Commitment to Privacy
All-Pro Heating & Cooling is committed to protecting your privacy. If we request identifiable information, rest assured it will only be used in accordance with this policy. This policy may be updated periodically; please check this page to stay informed.
Effective: January 1, 2024
Information We Collect
We may collect the following information when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form:
Name
Contact information, including email address
Demographic information, such as zip code, preferences, and interests
Other relevant information for surveys or offers
SMS/Text Messaging Program
When you enter your mobile phone number on our website and voluntarily check the SMS consent checkbox, you consent to receive text messages from All-Pro Heating & Cooling.
Depending on the consent option selected, messages may include appointment reminders, service confirmations, scheduling updates, order or account notifications, responses to service requests, and occasional promotional offers.
Message frequency varies based on your appointments, service requests, account activity, and selected communication preferences. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected] or 669-337-6349.
Consent to receive SMS messages is not a condition of purchasing any goods or services. SMS consent applies only to All-Pro Heating & Cooling and the types of messages described at the point of opt-in.
We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for their marketing or promotional purposes. We may share information with service providers solely as necessary to operate and deliver our messaging program.
Wireless carriers are not liable for delayed or undelivered messages.
How We Share Information
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services (such as customer service) is permitted.
Text messaging originator opt-in data and consent will never be shared with third parties.
How We Use Collected Information
We use this information to understand your needs and provide better service, specifically for:
Internal record keeping
Improving our products and services
Sending promotional emails about products, offers, or other relevant information
Market research purposes, which may include contact by email, phone, or mail
Customizing our website based on your interests
Security Measures
We are committed to ensuring your information is secure. We have implemented suitable physical, electronic, and managerial measures to safeguard the information we collect online.
Cookies Policy
Cookies are small files placed on your device to help analyze website traffic and personalize your experience. We use cookies to:
Identify which pages are being used
Tailor our website to customer needs
Cookies do not grant us access to your device or information beyond what you choose to share. You can choose to accept or decline cookies; most browsers accept cookies by default, but you can modify this setting.
Links to Other Websites
Our website may contain links to external sites. We do not control these sites and are not responsible for their content or privacy practices. Please review the privacy policies of any linked sites.
Controlling Your Personal Information
You may restrict the use of your personal information by:
Indicating your preference on forms where applicable
Changing your direct marketing preferences by contacting us at [email protected].
If you provide an email or phone number on our site, you authorize All-Pro Heating & Cooling to contact you, even if you are on the Do Not Call List. We do not sell, distribute, or lease your information to third parties without your permission unless required by law.
Facebook Privacy Policy
Our use of Facebook services (e.g., social plugins, Facebook Login) is covered under Facebook’s privacy policy and includes:
Social Plugin Data Collection: Information such as your IP address, collected by Facebook when you interact with our social plugins.
Facebook Login Data: Information like your name and email, shared by Facebook if you log in via Facebook Login.
Data Sharing: We do not share your Facebook data without consent, except where required by law.
You can adjust Facebook settings to limit how your data is shared.
Google AdWords, Google Analytics, and Remarketing
Google Analytics: Helps us view aggregated data on visitor activity, enhancing content and user experience without identifying individual users.
Google AdWords: Tracks which ads lead users to our website for optimized budget decisions.
You may opt out of Google cookies by visiting Ads Settings or the Network Advertising Initiative opt-out page.
Changes to This Policy
We may update this policy, notifying users through our website or via Facebook where relevant.
Contact Us
For any questions about our privacy practices, email us at [email protected]